Before you go

  • © Atout France Londres

Before you go

Practical information about France

Customs

  • The necessary procedures to enter France (including Corsica and the French overseas region and departments): 
  • For the adults, a valid identity card or passport is required
  • Minors travelling alone must carry authorization for travelling signed by their parents
  • No vaccinations are required for entering France

French Customs Website: douane.gouv.fr

 

Emergency numbers

  • SAMU (24 hours ambulance): dial 15
  • Police: dial 17
  • Pompiers (fire department and other emergencies): dial 18
  • SOS Medecins ( 24 hours doctors): 01 47 07 77 77
  • SOS Help (English language crisis line): 01 47 23 80 80
American –English Pharmacy
37, avenue Marceau
75016 PARIS
01 47 20 57 37

British Pharmacy
1 rue Auber
75009 PARIS
01 47 42 49 40

 

Time lag

France is an hour in advance all year long. Like Ireland, France change the time on the same days.
When it is 10 am in the UK and Ireland, it is already 11 am in France!

 

Disabled people

Before you go

In case of Emergency

Transports

Accommodation

Museums

 


  

Before you go

 

Here a few advices to prepare your travel:

  • If you are under a treatment, ask you doctor if you can buy them in France, and their exact name in French.
  • Don't forget to take into account the time lag  when you are taking your medicine.
  • When your are booking, specify that you are travelling with a wheelchair, and that you would need some help to get into the plane or the train.
  • Don't forget to insure your wheel chair and other machine , a part from your personal travel insurance.
  • Always carry with you your identity card, the name and the details of your travel agent, and a paper explaining your disability and the medicines to give you in case of emergency.

  

In case of emergency

 

Always travel with the  form INCAD (IN Capacited passengers handling ADvice)  filled by your doctor and yourself. This form allow the doctor to have the maximum information on your state of health in case of emergency.

You can also carry our list of Emergency numbers which you can find by clicking on that link : emergency phone numbers


                         

Transports

 

  • Airline companies

Most of the Airline companies propose services for disabled people. Be careful, some of those services may not be free. A certain number of places only are saved for disabled people, so think about booking in advance. 

The French airports offer specifics amenities for disabled people. They all publish a specific guide to explain tha differents facilities you can find in each airport, Roissy, Orly, Nice. It's free and provided by :

Aeroguides editions
47,avenue Leon-Gambetta
92120 MONTROUGE
Tel : 0033 1 46 55 93 43

 

You can find all those information and more on : www.adp.fr

  

  • Train

The French Railways "SNCF" is very well organised to transport disabled people. You can ask the help of an agent when you are booking your place, to welcome you and bring into the train.You can find all the information in a free booklet : le Memento du voyageur a mobilite reduite, in every station, or by mail at :

Direction grandes lignes
17 rue Traversiere
75012 PARIS

- Special telephone line : SNCF Accessibilite Service: 0033 800 15 47 53 (cost free but in French only) or 0033 892 35 35 39 (for general information in english)

- Internet website: www.sncf.com

 

The SNCF and the RATP (Paris underground) have created a service dedicated to disabled people to accompany you all way long: Les Compagnons du voyage.

The cost 14,03 euros/heure (ticket price exclude and on request). Booking : 00 33 1 45 83 67 77

 

  • Taxi

Taxis are obliged to accept disabled people. The driver has to help the person to get into the car.Dogs for blins and wheel chair musn't be charged! Disabled are prioritary.

Here is a list of the taxis available 7 j/7 et 24h/24 :

ALPHA TAXIS: 0033 1 45 85 85
ARTAXI:    0033 1 42 03 50 50
TAXI BLEU: 0033 1 42 03 50 50
TAXI G7: 0033 1 47 39 47 39      

 

For more information on specific amenities and facilities in the buses, RER, and tramways in Ile de France, Ile-de France Syndicate (STIF) provide a guide for disabled people.

STIF
9-11, avenue des Villars
75007 PARIS
Tel : 0033 1 47 53 28 00

  

  • Car rental

Please find below a short list of the car rental companies that provide well-equiped vehicles, in Paris, Lyon, Marseille et Nice.You have to book minimum 48 hours in advance.

HERTZ : 0033 1 49 75 84 84
EUROPCAR : 0033 8 03 35 23 52
LVEA : 003 4 42 93 54 59

   

Accomodation

 

Many hotels and restaurants have specific amenities for disabled. Please check when booking.

Here is a short list :  

In Roissy (Paris Charles de Gaulle)  

  • Hotel Sofitel : 8 specific rooms.
Tel : 0033 1 49 19 29 29
Fax : 0033 1 49 19 29 00
Equiped Shuttle from the airport to the hotel 

  • Hotel Ibis : 12 specific rooms
Tel : 0033 1 49 19 19 19
Equiped Shuttle from the airport to the hotel

 

  • Hotel Novotel : 6 specific rooms
Tel : 0033 1 49 19 27 27
Equiped Shuttle from the airport to the hotel.

  

In Orly

  • Hotel Ibis : 4 chambres adaptees
Tel : 0033 1 46 87 33 50
Navette accessible

   

Accomodation network

  • Gites de France: They send on request a specific list of the "gites" accessible to disabled..

La Maison des Gites de France

59, rue Saint Lazare
Tel: 0033 1 49 70 75 75
Fax: 0033 1 42 81 28 53
www.gites-de-france.fr

 

  • Villages Vacances Famille (VVF): The brochure mention the sites with amenities for disabled or partially-sighted.
 Tel : 0033 825 80 88 08
www.vvf-vacances.fr

  

  • The youth Hostel publish a guide with all the rooms accessible to disabled.
FUAJ
27 rue Pajol
75018 PARIS
Tel: 0033 1 44 89 87 27
www.fuaj.org

   

Museums

 

The association of the National monuments have published a special guide for disabled people, to inform on the amenities and help in the different venues. You can write to :

Centre des monuments nationaux
Hotel de Sully
62 rue Saint Antoine
75186 PARIS CEDEX 04
Tel: 0033 1 44 61 20 00
Info cellule public handicapes: 0033 1 44 61 21 26
www.monum.fr

 

Many museums and monuments give free entrance or reduce prices to disabled people under certain conditions.